Last Moon MMORPG

Help & Information => Help => Game Help => Topic started by: Uwuuzi on December 28, 2018, 01:34:14 AM

Title: cant see anyone + cant use old acc
Post by: Uwuuzi on December 28, 2018, 01:34:14 AM
howdy
so ive just gotten last moon after like a year, but couldn't log into my old account without it freezing the game (Uomi)
I just ignored that and made another one
but
I cant see anyone playing???
ive downloaded the game at least 8 times but its still the same
I know someones said to wait a few minutes if it says an account was banned for no reason, but ive downloaded the game multiple times and waited a very long time but its still saying ive been banned
but It also lets me log in but it just does the same thing everytime
so uh
I need some help please lmao
Title: Re: cant see anyone + cant use old acc
Post by: PaperCut on December 28, 2018, 04:47:32 PM
Hello, it could be because an admin has used "mass block" command on you, that doesn't allow you to see anyone. Or, no one is playing right now. Have you checked your in the right DIM? Is there anyone playing right now? Is your internet working?

As for your old account being banned, please contact an admin through private messaging about the issue.

If this is a issue lots of people are receiving over a server issue, it will be fixed within 1-2 weeks (usually)
Although I haven't had this issue recently.


Title: Re: cant see anyone + cant use old acc
Post by: Uwuuzi on December 28, 2018, 11:11:00 PM
hi!
yes ive tried changing dims multiple times but couldn't see anyone still, even in the most popular places
my wifi is fine as well + this is a new computer,,,, but itd still cut me out of the game in the middle of fighting something and say I was banned on that acc but also let me log in again
i dont absolutely need my old acc, i can abandon that just fine
i just need to figure out why i cant see anyone and why i keep getting cut out
thanks for replying so quick, i was about to give up sksksk
Title: Re: cant see anyone + cant use old acc
Post by: PaperCut on December 29, 2018, 05:50:11 PM
Sometimes when you enter through portals you can get a glitch where you're banned, just reload LastMoon and see if this fixes the issue.
Title: Re: cant see anyone + cant use old acc
Post by: Uwuuzi on January 01, 2019, 12:24:40 AM
Alright!
ill make sure to come back and tell you if it worked or not
Title: Re: cant see anyone + cant use old acc
Post by: Uwuuzi on January 01, 2019, 01:11:02 AM
ok hi again
its still telling me ive been banned,, but not like the way you were saying
like itd log me out and say I was banned after like 5 minutes of playing, not by going in a portal
itd also keep the chat and map on the log in screen when i get ''banned'' for some reason
but i did see one person playing so thats a little progress,,,
i hope we can figure this out soon, i missed this game a bunch
Title: Re: cant see anyone + cant use old acc
Post by: faun on January 01, 2019, 02:53:46 AM
The fact the chatbox and map still stay on your screen after you've been "banned" means that it is indeed just the glitch and not an actual ban so don't worry! Although im uncertain of why it keeps happening. It often occurs either while you're hunting or when theres a poor connect and you're in a map with too many assets.

As for the not seeing players its because, like Paps said, there aren't any around. The game has been pretty dead so it's hard to catch anyone online often really
This tracker is connected to the server and indicates how many players are online live at pretty much all times!
(http://itup.myzpyz.nu/update/signature.php)