Help & Information => Help => Game Help => Topic started by: okina on June 24, 2015, 08:40:41 AM
Title: Game isn't opening.
Post by: okina on June 24, 2015, 08:40:41 AM
Everytime I try to log in my account, it stops there and doesn't get connected. I don't know if it is because of an update, since it's not updating for me. I tried to restart the computer, and it didn't help.
Title: Re: Game isn't opening.
Post by: XxSkylarwolfxX on June 24, 2015, 02:37:30 PM
Hi iis me skai, yeah, its doing that because the server is down, Idk how long its going to take to get it back up again, but it might take some time :-X
Title: Re: Game isn't opening.
Post by: ȘΘιƲȘ on June 24, 2015, 03:07:53 PM
As DerpyNoob said, the server is down. ;P
Title: Re: Game isn't opening.
Post by: okina on June 24, 2015, 08:44:30 PM
Oh, okay! the problem now is, that since I am stupidly retarded, I re-installed the game and now it appears to be in a 2014 update, and I'm not able to put it in the right update even though in the black box it says 'update 4.71'. I am trying to download the game in another account of my computer now, though I doubt it'll fix anyways.
Title: Re: Game isn't opening.
Post by: Zaroque on June 24, 2015, 09:48:40 PM
not sure what you mean by that, but it will begin to download all the updates including the 2014 ones we added. just wait, and be patient. if it just closes delete the version.txt in your last moon folder.
Title: Re: Game isn't opening.
Post by: Dutchval on June 25, 2015, 08:29:35 AM
The connecting issue is just a problem that the server is down. One of us will have to restart it, and we will as soon as we are notified that it is down. That might take a while, but it's nothing to do with an update.
However, since you re-installed the game, you will have to re-download/re-update all the files, which will take a while. Nothing to worry about! (FYI the server should be back up now sorry for the inconvenience!)