Last Moon MMORPG

Help & Information => Help => Game Help => Topic started by: KopaVitani417 on December 02, 2015, 08:01:21 PM

Title: HELP! Game Keeps Crashing After Update
Post by: KopaVitani417 on December 02, 2015, 08:01:21 PM
I restarted my computer (Windows 7) because the Slenderwolf quest would not show up, and when I started Last Moon it supposedly updated. But then once it started loading, it crashed once it got to item "Christmas Shard"! I have restarted it over and over, deleted version.txt, and I am using Last Moon.exe not game.exe! Help please!


(http://www.picness.com/_data/original/0/18917_untjfgitled.png)
Crashes here.

(http://www.picness.com/_data/original/0/18915_untitled.png)
Shows this message after crashing.

(http://www.picness.com/_data/original/0/18916_untithled.png)
Says this after trying to click it, but I am NOT using game.exe.



HEEEEEEELLLLLPPPP!
Title: Re: HELP! Game Keeps Crashing After Update
Post by: Myz on December 03, 2015, 01:04:21 PM
show your update.log
Title: Re: HELP! Game Keeps Crashing After Update
Post by: KopaVitani417 on December 03, 2015, 02:27:14 PM
I would, but the forum will not let me post it. It has more than 2000 characters.
Title: Re: HELP! Game Keeps Crashing After Update
Post by: Jenxie13 on December 03, 2015, 08:42:38 PM
Try posting a screenshot of it.
Title: Re: HELP! Game Keeps Crashing After Update
Post by: Myz on December 04, 2015, 02:36:22 PM
it shouldn't have 2000 characters if you just deleted version.txt

and just use pastebin.com
Title: Re: HELP! Game Keeps Crashing After Update
Post by: KopaVitani417 on December 04, 2015, 03:19:58 PM
My update log somehow has mixed in some stuff from trend micro security's blocking sites. That's likely why. I do not feel comfortable putting it up because of that as it has my real name in it (my real name is my PC username).
Title: Re: HELP! Game Keeps Crashing After Update
Post by: Jenxie13 on December 04, 2015, 09:06:35 PM
You could just erase it or block it out or change your PC name for the time being.
Title: Re: HELP! Game Keeps Crashing After Update
Post by: Venadryl on December 04, 2015, 10:58:03 PM
We can't help you unless you give us someway to view the document. And like Jenxie said, you can just delete your name from it. Otherwise, we can't help you.
Title: Re: HELP! Game Keeps Crashing After Update
Post by: Myz on December 05, 2015, 09:11:59 PM
My update log somehow has mixed in some stuff from trend micro security's blocking sites. That's likely why. I do not feel comfortable putting it up because of that as it has my real name in it (my real name is my PC username).
Well there's your problem then, your anti virus thing is blocking the updater from updating the game so your game is corrupt and crashes. Tell it to not block the updater then delet version.txt
Title: Re: HELP! Game Keeps Crashing After Update
Post by: KopaVitani417 on December 07, 2015, 04:26:44 PM
I'll ask my dad to tell it not to block Last Moon's updating and then I'll delete version.txt again! Thanks, and I'll post the effect in a minute. :) Nope, didn't work!


update.log here just in case: http://pastebin.com/zbAVhuLc (http://pastebin.com/zbAVhuLc)

changed real name to my LM username for privacy purposes
Title: Re: HELP! Game Keeps Crashing After Update
Post by: Dutchval on December 07, 2015, 06:57:24 PM
Quote
2015-12-07 11:18 Writing to: C:\Users\KopaVitani417\AppData\Local\Last Moon\game\
2015-12-07 11:18 -----STARTING UPDATE-----
Traceback (most recent call last):
  File "<string>", line 87, in <module>
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\json", line 326, in loads
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\json.decoder", line 366, in decode
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\json.decoder", line 384, in raw_decode
ValueError: No JSON object could be decoded

For everyone's viewing pleasure. However I've never seen an error like that so perhaps myz can shine some light LOL
Title: Re: HELP! Game Keeps Crashing After Update
Post by: Myz on December 08, 2015, 06:33:55 PM
I'll ask my dad to tell it not to block Last Moon's updating and then I'll delete version.txt again! Thanks, and I'll post the effect in a minute. :) Nope, didn't work!


update.log here just in case: http://pastebin.com/zbAVhuLc (http://pastebin.com/zbAVhuLc)

changed real name to my LM username for privacy purposes
Yeah it's exactly what I said. It's being blocked, the updater isn't allowed to visit itup.myzpyz.nu to get the updates. I guess you can just visit http://itup.myzpyz.nu/update/version.php and follow the instructions on how to unblock it since it seems to be included in the error message
Title: Re: HELP! Game Keeps Crashing After Update
Post by: KopaVitani417 on December 08, 2015, 08:28:52 PM
It worked! :) Thank you so much for the help, guys! This site definitely has staff much more helpful than other games I play! I can not explain my excitement and gratitude! Thank you, thank you, thank you!  ;D

PS: You should lock this now, if it's necessary once a problem is solved. :)
Title: Re: HELP! Game Keeps Crashing After Update
Post by: Venadryl on December 08, 2015, 09:07:04 PM
//Locking!

PM me if you'd like this unlocked for any reason.