Last Moon MMORPG

Help & Information => Help => Game Help => Topic started by: Nodska3060 on June 06, 2015, 04:51:19 PM

Title: I can't open the game.
Post by: Nodska3060 on June 06, 2015, 04:51:19 PM
I really want to play with my friends, and I've had Last Moon before, but the program won't run. I did install it, uninstall it, install Direct X and the other stuff, install it again, and run as administrator, turned of my virus programs and everything, but the black box with updates appear, then dissapears seconds later and nothing happens and it won't open?
Title: Re: I can't open the game.
Post by: Jenxie13 on June 06, 2015, 05:23:37 PM
Find your Last Moon icon, right click it, and click 'open file location' and there will be a file called "update.log"
(http://i.imgur.com/fFRwU8T.png)

It is the file I have highlighted in that image. ^
Then open that file and press ctrl+A (it will select all of the text in the file) and the copy and paste it into a reply on this post.
Title: Re: I can't open the game.
Post by: Nodska3060 on June 06, 2015, 05:30:05 PM
Traceback (most recent call last):
  File "<string>", line 77, in <module>
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 126, in urlopen
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 406, in open
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 519, in http_response
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 444, in error
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 378, in _call_chain
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 527, in http_error_default
HTTPError: HTTP Error 403: Forbidden
Title: Re: I can't open the game.
Post by: Myz on June 06, 2015, 11:52:04 PM
It's being blocked by something. Anti virus/Firewall
Title: Re: I can't open the game.
Post by: Nodska3060 on June 07, 2015, 12:07:44 AM
I've tried turning them off :/
Title: Re: I can't open the game.
Post by: Myz on June 07, 2015, 03:03:09 AM
Try adding Last Moon.exe as an exception then. A lot of anti viruses still run even when you think you've turned them off. What anti virus are you using?
Title: Re: I can't open the game.
Post by: Nodska3060 on June 07, 2015, 10:51:53 AM
I'm using F-Secure.
Title: Re: I can't open the game.
Post by: Myz on June 07, 2015, 08:45:33 PM
Yeah, I don't really have any experience of f-secure, but adding the Last Moon folder to exclusions should work
Title: Re: I can't open the game.
Post by: Nodska3060 on June 07, 2015, 10:04:02 PM
Exclusions? I'm sorry, english is not my native language.
Title: Re: I can't open the game.
Post by: Myz on June 07, 2015, 10:30:49 PM
https://community.f-secure.com/t5/Security-for-PC/How-do-I-exclude-a-file-or/ta-p/15398



https://community.f-secure.com/t5/Business/How-to-exclude-folders-and/td-p/30180