Last Moon MMORPG

Help & Information => Help => Game Help => Topic started by: EbonyClaw on February 09, 2015, 01:18:30 PM

Title: Last Moon close after `Checking for new updates´
Post by: EbonyClaw on February 09, 2015, 01:18:30 PM

When I start the game there is a black window, there just stand one sentence `Checking for new updates´ and then it close, without an error message. I don´t find a tutorial for this problem... I hope u can help me ;)
Sorry for bad grammar Im German  :P

EbonyClaw

Title: Re: Last Moon close after `Checking for new updates´
Post by: FaintSilhouette on February 09, 2015, 01:23:25 PM

If it has already run through all of its updates, the black box should close and then the computer will sit for a while THEN the new window should pop up. But if that 2nd window doesn't come up in the next 5-10 minutes, well, then something's wrong. [Granted it should not take as long as 5 minutes]

Title: Re: Last Moon close after `Checking for new updates´
Post by: Dutchval on February 09, 2015, 01:50:42 PM

Well the situation your described can happen for 2 reasons. Either your internet connection is too unstable for the updater to see if there are any updates available, Or your anti-virus is preventing your updater from reaching the server.

You can see which is happening, by going into your LM folder and opening up the update.txt file, and copy/paste its contents

Title: Re: Last Moon close after `Checking for new updates´
Post by: Slain on February 09, 2015, 04:54:04 PM

As mentioned above, the updater may be being blocked by your anti virus or your internet is unstable. Make sure you check your anti-virus and add an exception for the auto updater on LM.

Or..try re-installing the game and running the game again to see if the updater will close and open the rendering system selector.

>> Slain

Title: Re: Last Moon close after `Checking for new updates´
Post by: EbonyClaw on February 16, 2015, 10:45:32 PM

I checked the exeptions for the anti virus programm, them included LM
my internet has 100,0 MBit/s and i re installed it 2 times...
many users also had problems with the compability, so i tried it to but
nothing happens... :'(

In the update log stands ( try my best to translate..google XD), that
its unable to connect, because the ..target computer.. refuse the connection

German: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte

idk what to do so probably anyone understand me and could help :P

EbonyClaw

Title: Re: Last Moon close after `Checking for new updates´
Post by: Myz on February 16, 2015, 11:55:53 PM

Post your update.log file

Title: Re: Last Moon close after `Checking for new updates´
Post by: EbonyClaw on February 17, 2015, 06:59:40 PM

update log
Traceback (most recent call last):
  File "<string>", line 77, in <module>
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 126, in urlopen
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 400, in open
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 418, in _open
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 378, in _call_chain
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 1207, in http_open
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 1177, in do_open
URLError: <urlopen error [Errno 10061] Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte>

Title: Re: Last Moon close after `Checking for new updates´
Post by: Myz on February 17, 2015, 10:59:23 PM

Yeah something on your computer is blocking it. Either firewall or anitvirus

Can you view this page?
http://itup.myzpyz.nu/update/files/

Title: Re: Last Moon close after `Checking for new updates´
Post by: EbonyClaw on February 18, 2015, 04:59:51 PM

Yes, I can

Title: Re: Last Moon close after `Checking for new updates´
Post by: Myz on February 18, 2015, 05:53:03 PM

Then yeah it's something on your computer blocking the updater for sure

Title: Re: Last Moon close after `Checking for new updates´
Post by: EbonyClaw on February 18, 2015, 06:52:43 PM

Whhheeeee :'(.. but thanks ;D, i can maybe ask my dad