Last Moon MMORPG

Help & Information => Help => Game Help => Topic started by: starrysnail on March 25, 2016, 07:42:49 PM

Title: Need help opening the game!!
Post by: starrysnail on March 25, 2016, 07:42:49 PM

hi! i downloaded last moon but when i was trying to open the game it closed down and said there was an error with the log file? i dont really know what that means :,) does anyone know what i should do?
thanks!!

Title: Re: Need help opening the game!!
Post by: Jenxie13 on March 25, 2016, 08:12:17 PM

Hello, I am not exactly sure what you mean by "error with the log". Could you please provide a screenshot?

Title: Re: Need help opening the game!!
Post by: starrysnail on March 25, 2016, 08:27:28 PM

i couldnt screenshot it because the game closed too fast, but it said 'error log file not defined.'

Title: Re: Need help opening the game!!
Post by: Jenxie13 on March 25, 2016, 08:53:35 PM

Check the log in your game files.
It's called update and just right click last moon's icon and select "open file location" and copy/paste what it says in a reply.

Title: Re: Need help opening the game!!
Post by: starrysnail on March 25, 2016, 09:12:07 PM

Alright I'm not sure if I did this right but here's what it says:
'ERROR: The process "Last Moon.exe" not found.' Then it said 'Running update, please be patient...' and the game closed

Title: Re: Need help opening the game!!
Post by: Jenxie13 on March 25, 2016, 10:33:17 PM

Uhh, no. That's not the right thing. Are you sure you were in the game files? It should be there right when the network folder opens, it's one of the two txt documents, the other one being titled Version.