Opening the game

[Ace of roses]

I can't get on Last Moon. It shows checking new updates and then it closes of all the sudden. I also checked some questions and answers about it,and I tried some things but it didn't work. Is it because of anti virus or is it because of something else?

[Myz]

Show us your update.log

[Ace of roses]

wait, what is update log? sorry I don't know much about computers and I'm between 13 and 15 years, and it said this : checking new updates ....

- and it also said something else..but can you plz tell me what is an update log, and like I said, I don't know much about computers...

[Myz]

Start Menu > Last Moon > updatelog

[Ace of roses]

wait, what? (sorry I'm a bit confused right now)

[War]

Right click your LM icon on your desktop, then click 'Open file location'.
Got that?
Then Look for a file called Update.log in the file you just opened. Open that.
Then copy-paste everything in that document and paste it into a reply here

[Ace of roses]

I tried copying and pasting but it was too quick...I'm sorry... 

[Dutchval]

Not when you open the game.
Right click your last moon icon and then click 'open file location'
It will bring you to your last moon folder where you will see many things, amoung which is a text document/file called 'update' or 'update.txt'
Open it, and copy its contents and paste it here in a post

[Ace of roses]

you mean I have to scan 1st and then I have to post the resutls?

[Dutchval]

Scan?
No just open the file and copy its contents and paste it here.

[Ace of roses]

I tried, but it closed quickly (I clicked on update with last moon icon and it closed quickly), and yes, I'm a very complicated person...I'm really sorry 

[Ace of roses]

Wait, I opened the other update, the one wich is document, it say this:

Traceback (most recent call last):
  File "<string>", line 77, in <module>
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 126, in urlopen
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 406, in open
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 519, in http_response
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 444, in error
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 378, in _call_chain
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 527, in http_error_default
HTTPError: HTTP Error 403: Forbidden

Is this the right one?

[Arctic Blaze]

Ya I'm having the same problem but my errors are different. Also I'm on a windows 8  and here is my log I hope someone can help
-----STARTING UPDATE-----
Traceback (most recent call last):
  File "<string>", line 146, in <module>
  File "<string>", line 13, in runGame
  File "C:\Last Moon update\build\pyi.win32\Last Moon\ou
 line 679, in __init__
  File "C:\Last Moon update\build\pyi.win32\Last Moon\ou
 line 896, in _execute_child
WindowsError: [Error 267] The directory name is invalid

[Myz]

Wait, I opened the other update, the one wich is document, it say this:

Traceback (most recent call last):
  File "<string>", line 77, in <module>
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 126, in urlopen
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 406, in open
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 519, in http_response
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 444, in error
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 378, in _call_chain
  File "C:\Last Moon update\build\pyi.win32\Last Moon\out00-PYZ.pyz\urllib2", line 527, in http_error_default
HTTPError: HTTP Error 403: Forbidden

Is this the right one?

Basically says the updater is being blocked. You have some anti virus or firewall that is blocking it.

Ya I'm having the same problem but my errors are different. Also I'm on a windows 8  and here is my log I hope someone can help
-----STARTING UPDATE-----
Traceback (most recent call last):
  File "<string>", line 146, in <module>
  File "<string>", line 13, in runGame
  File "C:\Last Moon update\build\pyi.win32\Last Moon\ou
 line 679, in __init__
  File "C:\Last Moon update\build\pyi.win32\Last Moon\ou
 line 896, in _execute_child
WindowsError: [Error 267] The directory name is invalid

Did you change the install location? Id you did I suggest you reinstall without changing it. If you didn't change then reinstall and change it to something like C:\Last Moon

[Gero★]

I think it's your firewall or internet connection
You can try this ways as usual, but i'm not guarantee they will work:

• Turn off Softwares, which uses internet (Utorrent, Skype..)
• Restart your modem
• Delete update.txt and version.txt in game folder
• Do like in this tutorial http://lastmoon.org/forum/tutorials/how-to-run-last-moon-in-windows-8/new/#new
  

Hope it helped out!





Also, Do you have Modem or/and Router?