Last Moon MMORPG

Help & Information => Help => Game Help => Topic started by: Phroghress on June 28, 2014, 10:59:33 PM

Title: Update problem?
Post by: Phroghress on June 28, 2014, 10:59:33 PM
Hello~

I'm new here, but I've played Last Moon like an year ago. But this never happened to me before.
Every time I double-click on LastMoon.exe icon, It begins to update.
I wait for it, it takes 1 hour for one thing to update. LITERALLY.
I restart my computer, launch LastMoon.exe again and I wait for it to update.
But it won't update, somehow it stops, crashes.

I don't know how to explain this, but it just stops updating.

Any ideas on how to fix this?

I already tried to reinstall the game, didn't changed.
Title: Re: Update problem?
Post by: CloudFish on June 29, 2014, 03:05:17 AM
you say its been a while since you played, did you have the latest client version of the game? have you tried only reinstalling? or have you tried redownloading the application from the website and running it that way?
Title: Re: Update problem?
Post by: Phroghress on June 29, 2014, 07:32:50 PM
Hurhurhur, So many questions.

1. No, I uninstalled the game few months ago.
2. Um, as I said before, I downloaded the game yesterday and then I tried installing it. Everything was fine, until I launched the game and it wasn't updating.
3. Yes. I downloaded, installed then launched the application and everything went wrong, as I explained/
Title: Re: Update problem?
Post by: Zaroque on June 29, 2014, 07:44:30 PM
Go to your Last Moon folder and delete the 'version.txt' file, then run the game.
Title: Re: Update problem?
Post by: Phroghress on June 29, 2014, 09:51:56 PM
I did as you said, it is still the same thing. I have to say, it just gets worse. Now when it says STARTING UPDATE, nothing loads.
Title: Re: Update problem?
Post by: Zaroque on June 29, 2014, 09:59:48 PM
Your firewall might be blocking the update. Don't worry, LM contains no viruses.

Turn your firewall off and let the game update.
Title: Re: Update problem?
Post by: Phroghress on June 30, 2014, 12:22:17 AM
Yeah...
I left firewall off and LM on for few hours, didn't helped. x.x
Title: Re: Update problem?
Post by: CloudFish on June 30, 2014, 01:23:08 AM
1) none of the information provided in your second post were mentioned in your first post. so uhm

are you running the game under the administrator account of your computer? make sure you're allowing all permissions from the windows itself to whatever norton/avast/virus protection program you use. delete the version.txt again, and run the updater once more.

if it still isn't updating after this, go into your lm folder and open the update.txt and copy what it says here. 
Title: Re: Update problem?
Post by: Phroghress on June 30, 2014, 04:03:43 AM
Alright,
Did as you said >
Runned the game as admin,
allowed all permissions,
deleted version.txt again and runned the updater once more,
The updater said, that it can't find LastMoon.exe file, which was weird since both of them are in same folder,
Version.txt file was empty, nothing is written in it.
-----------
For a second I thought,
if it is 'updating', then I am missing some files.
If that's true, then I need updated LM folder, right?
Can any of you send it to me?
Iknowthiswon'tworkbutIhadtoask.
Title: Re: Update problem?
Post by: Zaroque on June 30, 2014, 09:20:00 AM
As Fish said look in your update.txt (not version.txt) and post its contents here.
Before anyone sends you their Last Moon do that ^.

edit: omfg update.log*
Title: Re: Update problem?
Post by: Phroghress on June 30, 2014, 12:37:28 PM
********Version 0.4.2********
          17/06/2014

New graphics(Water, grass),
if they cause lag turn them off in
your settings.

We now have a new website!
Visit LastMoon.org and register on the forum for
assistance & update previews. 

www.LastMoon.org
Title: Re: Update problem?
Post by: CloudFish on June 30, 2014, 02:16:35 PM
no the one in the last moon folder not the game folder.
Title: Re: Update problem?
Post by: Phroghress on June 30, 2014, 02:50:07 PM
[color-#703e41]update.log then?
If so, this is what is written in it >
2014-06-30 15:39 New version: 0.4.24
2014-06-30 15:39 Current version:
2014-06-30 15:39 Force: 0
2014-06-30 15:39 Writing to: C:\Users\Karolina\AppData\Local\Last Moon\game\
2014-06-30 15:39 -----STARTING UPDATE-----
2014-06-30 15:39 -----START DIRECTORY CHECK-----
2014-06-30 15:39 -----END DIRECTORY CHECK-----
2014-06-30 15:39 -----DELETE OLD FILES-----
2014-06-30 15:39 -----DELETE DONE-----
2014-06-30 15:39 -----START FILE CHECK-----
2014-06-30 15:39 Updating: media\terrains\Default\Umbrella6.png

This is how far it went today. I went to take a nap and left it there for two hours, nothing appeared after 2014-06-30 15:39 Updating: media\terrains\Default\Umbrella6.png
Title: Re: Update problem?
Post by: CloudFish on June 30, 2014, 02:52:45 PM
this is looking like a connection problem. you may have to sit there while it updates. and when it closes reopen until you reach version 4.24. its nothing we can really help with. its a problem with communication from your computer to the server to download files. probably because your net times out.
Title: Re: Update problem?
Post by: Phroghress on June 30, 2014, 02:59:34 PM
Ooh, alright. If that's the case, 'the updated folder' idea won't work?
Title: Re: Update problem?
Post by: Myz on June 30, 2014, 06:50:33 PM
Have you tried right clicking and Run as Administrator