Last Moon MMORPG

Help & Information => Help => Game Help => Topic started by: Forester on March 04, 2017, 12:49:55 AM

Title: Why can't I download the game?
Post by: Forester on March 04, 2017, 12:49:55 AM

Every time I try to download thee game it would stop at 99% then say setup.exe couldn't be downloaded. What should I do? I got rid of a lot of files and stuff on my Computer. Is it even supposed to say setup.exe?

Title: Re: Why can't I download the game?
Post by: lotus flower on March 08, 2017, 04:22:46 AM

if you are still around, you might need to download the one that says DOWNLOAD. when u go on the forum and click download scroll down and click DOWNLOAD not the other one, the other one might not work

Title: Re: Why can't I download the game?
Post by: Alphamale on March 26, 2017, 08:54:16 PM

Hello, Forester.

When you download the game, did you use Google Chrome or Internet Explorer? If you used IE, then it might be the issue.

Why don't you install the latest cumulative security update for your IE. In order to do this;

1. Swipe in from the right edge of the screen, then tap Search.
     If you're using a mouse, point to the lower-right corner of the screen, then click Search.

2. Enter Windows Update in the search box, tap or click Settings, and then tap or click Install optional updates

To find out the most recent update, click here. (https://technet.microsoft.com/en-us/security/bulletins)

If you used Google Chrome, I don't think the error would pop out (probably, it depends)

I hope this helps you a lot. Good luck!