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Last Moon FAQ


Seeing as there's a lot of questions that seem to be asked a lot in the help section, this FAQ Page may be able to help you out a bit! On here you can find the most asked questions of the server without having to post about it in the help sections, or dig through past topics in order to find your answer.
In Game & Download Issues
Q: I tried logging into the game and it says "User doesn't exist", what do I do?
A: Your forum account is NOT linked with your in-game account. You must create an account when you first pull up the game

Q: My game has errors(MSVCP100.dll/d3dx9_43.dll), what do I do?
A: Most likely you have to download DirectX(d3dx9_43.dll) or Microsoft Visual C++ 2010 Redist(MSVCP100.dll) on the download page of the forum. OR take the Myz approach and just delete version.txt.

Q: I went into a map, and crashed!
A: Some maps can bug and break, try deleting your SavePoint.sav, and restarting the game. If the issue isn't resolved, post a new thread in the Help Section.

Q: Game Error OGRE EXCEPTION line 91
A: If your error looked a little like the spoiler below, then you may be missing DirectX, or it hasn't installed correctly. Spoiler for Hiden: OGRE EXCEPTION(7:InternalErrorException): Could not load dynamic library .\RenderSystem_Direct3D9. System Error: The specified module could not be found.
in DynLib::load at
C:\kito\git\sources\dependencies\ogre_src_v1-7-4\OgreMain\src\OgreDynLib.cpp (line 91)

Q: I have an issue with my game!
A:You can use the Search option ( To find a post similar to your problem with answers provided by staff and members. Or, post a new thread in the Help Section of the forum. You can also privately message any members of staff, to resolve your issue.

Q: Is Last Moon a virus?
A: No. If there were any virus's in the game we'd put warning up when downloading it. But there are no virus's there for no warnings.

Q: How can you tell who is staff in game?
A: When we log on we'll have a tag such as "((Owner)) Myz has arrived", and when speaking, a tag next to our name depicting "<[GlobalMod]Lyric>"

Q: How many characters can I have in game?
A: As many as you'd like!

Q: Do you exchange items manually out of stash?
A: No, you will have to use the game store NPC's. We do not edit stash or inventory unless it's vital or something occurred, if you had an error or your connection dropped while exchanging items with another player please contact a Game Master via Private Message.

Q: Am I allowed to make more than one account?
A: No, you may not. That would be against the rules.

Q:My item has vanished, what happened?
A: You'll need to contact a Game Master requesting the item back, provide proof of your missing item and it will be returned to you, either via screenshots or missing medal payment from stash. If your connection fell while dropping items for a player exchange, please take screenshots if you can of the event and message a Game Master, your items will be returned to your stash.

Q: Someone took my items without asking/Traded unfairly
A: If you were scammed or cheated out of your items, or you feel a trade has broken the rules. Please contact a staff member to report the player efficiently, along with a detailed description of the circumstances that took place. Please note! We recommend that you do item exchanges or complete solo quests in different dimensions to prevent stealing. If done so in the default dimension 0 it is unlikely that staff will be able to assist with accused theft. Explicit proof required for refunds.

Q: Am I able to make my own Presets/Maps like in Feral Heart?
A: You indeed are! The process is just different. Here you can find a preset tutorial.

Q: How do I find the files to the game?
A: Normally you can find the files through the desktop shortcut. Right click and then click "Open file location"

Q: Is it normal for my character's health to be gone when logging on after not getting wounded before?
A: It is! Just a small glitch in game.

Q: Are quests re-doable?
A: Yep yep yep!

Q: I've been banned and didn't do anything?
A: The game has its glitches sometimes. It's happened to almost everyone. If this happens just restart your game and wait a couple minutes before logging back in. *Keep in mind bans should not be discussed in game or on the forum, or anywhere for that matter.*

Q: How to a put in image in a forum post?
A: You must upload the picture to a website (Deviantart, photobucket, etc.), or find a picture you like, get the exact url, and in url around the link put  (Example [img.] http://www.derp.come/blah [/img.] Without the "." In the brackets.)

Q: How many pictures may I have in my signature?
A: One, unless granted otherwise by staff.

Q: What does "Nuzzle" and "Bite" mean under users on posts?
A: Nuzzle and Bite add or subtract Karma from a plays profile. It's normally like an award for someone who's done some good around the forum, or just a nice gesture in general. Basically a praise.

Player & Staff Issues/Questions
Q: A staff member has been rude to me or did something I didn't like. Who do I tell?
A. If it was a Developer, Forum Mod, Game Mod or Global Mod you're having problems with then report them to an Admin.
If the issue is with an Admin, report the Admin to a Co/Owner.
The staff member you report to will have a chat with the staff member you reported, keeping your name anonymous of course, and will then get back to you with the conclusion.

Q:How do I Report a member?
A: To report a member, please privately message any member of staff. You will need to provide screenshots, a detailed description of the events and circumstances that took place, and your affiliation with the events. Please do not try to mini-mod any circumstances between members, just report and a member of staff will resolve the issue. Please note: Do not report publicly/discuss reports, or false report! A member must break the rules before you can report effectively, multiple false reports will be regarded as spam. Please go here, for more help;
A report sheet might go as followed:

Username(both in-game and forum);
Time & Date of report;
Map it took place;
Accused Member's Username;
Circumstances (before & after);
My affiliation with events (what personally affected you);

That should be all! Thank you for your time in reading, hope it helps!


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