May 30, 2020, 05:50:27 AM

Author Topic: Lost Connection wonít let me make a character  (Read 717 times)

Offline Tala2121

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Lost Connection wonít let me make a character
« on: May 14, 2019, 08:23:10 PM »
Iím very new to this game, I want to play it with a friend but I canít even get in. It lets me log in and connect and get to the character screen, but within 10-60 seconds of being in the character creator itíll boot me back to the main menu with the message of ĎConnection lost :cí and itís frankly annoying

Closing the game and starting it up again didnít work either unfortunately

Offline PaperCut

  • December MoTM 2013
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Re: Lost Connection wonít let me make a character
« Reply #1 on: May 15, 2019, 11:50:36 AM »
Hello Tala, I hope the following helps your situation:
If you've tried running the game as an administrator on your PC, and restarting your computer, and the game. And also have tried updating the game, it might be because of your firewall or anti virus. You may need to edit some features to allow LM to connect, as it could be blocking your connection from the hosts.
Check your connection and make sure your router is working, and allow the game to bypass your Firewall or antivirus if you've been given the option in the past. You can edit the access remotely from your Control Panel. If none of these work, your connection may be unstable or not high enough to connect to the game for long or short periods of time. If however, your connection is sturdy, it may be the server having a bug. Try reinstalling if all else fails.

Edit: Did you also make an account in-game? Forum & game account are not linked, this could also be the cause of your issue.

If the cause if your firewall, uninstall the game, and follow these instructions before reinstalling and then enabling firewall.

-Open Control Panel,
-Select the System and Security link,
-Choose Windows Firewall,
-On the left side of the "Windows Firewall" screen, select Turn Windows Firewall off,
-Select the bubble next to Turn off Windows Firewall.
-Reinstall LastMoon, making sure all files are out of App Data (etc)
-Enable Firewall after installing, and checking your connection attempts.

If you're using window's 8: Go to

If it's another antivirus, download the files from , and scan through them till you find what's being blocked, let it run a scan on the files for you and post what comes back. (thanks myz)

If you're having issue's with an AntiVirus Norton: go

The DirectX or Microsoft Visual C++ could also be out of date, update them! Download the two files from the download page and try to run the game if this doesn't work either.
(thanks dutch)

Might be also a version problem, so delete Version.txt and start the game again.

If you need in-game assistance, contact an administrator!